Face Not Showing? Fix Common Problems

A face that does not load is usually caused by a format mismatch, an incorrect player ID, a folder issue or a mod that has not been activated.

1. 01

   Confirm game compatibility

   Check the creator’s description. A PES 2017 facepack is not automatically compatible with PES 2019 or FL27.

2. 02

   Verify the Player ID

   Compare the ID on the face folder or pack against the ID used by your installed database.

3. 03

   Check the file structure

   For Sider, make sure the numbered folder sits under the correct face root. For CPK, check that the pack is loaded by your patch or DpFileList.

4. 04

   Test with other packs disabled

   Temporarily remove or disable overlapping packs that edit the same player.

5. 05

   Review the launcher and logs

   For a Sider setup, confirm Sider is actually running and inspect any available log for missing paths.

6. 06

   Ask the community

   If the issue remains, post your game version, face ID, the mod format and a screenshot of your folder structure on the forum.